Contact Weekly Solana for account, privacy, security, or payout questions.
For account help, write from the email address registered to your account and include your username plus a short description. For payout help, include the payout-request reference and date. For privacy requests, use the subject “Privacy Request.”
Protect sensitive information
Never send your password, one-time code, private key, seed phrase, or unnecessary identity documents. Weekly Solana staff will not ask for those secrets. Do not send an entire unredacted wallet or exchange statement.
Offer credit questions
Use the support option inside the relevant offer provider first. The provider controls conversion tracking and advertiser decisions. After opening a provider ticket, you may contact us with the provider name and ticket reference.
Availability
Support is provided online. We aim to acknowledge ordinary messages within five business days, although provider investigations, blockchain review, security incidents, and legal requests may require additional time.