Answers to common questions about accounts, offer tracking, reward states, reversals, and payouts.
Who can create an account?
Registration is available only where Weekly Solana and its offer providers can lawfully provide service. You must meet the age and location requirements stated in the Terms and in each offer. Use accurate information and create only one account.
Why do I need to sign in before viewing offers?
Authentication lets the site create a private member reference, associate verified provider callbacks with the correct account, prevent duplicate credits, and display your reward history securely.
Does starting an offer guarantee a reward?
No. Eligibility, tracking, completion, advertiser approval, and the provider’s rules all affect whether a conversion is credited. Read the complete offer requirements before starting.
What does pending mean?
Pending means a provider callback was received but the reward is still within the review and chargeback period. Pending rewards cannot be withdrawn and may be reversed if the provider later rejects the conversion.
When does a reward become available?
A reward becomes available only after the configured hold has ended and no reversal or account restriction prevents release. The Wallet page shows the current status recorded by the rewards ledger.
Why did my balance decrease?
An advertiser or offer provider may reverse a conversion because of duplication, ineligibility, incomplete requirements, false information, technical validation, fraud concerns, or another reason allowed by its terms. The corresponding reversal remains visible in the account history.
What should I do if an offer does not credit?
Use the support option supplied inside the offer provider first. Record the offer name, the approximate completion time, the stated requirements, and any proof the provider permits. Weekly Solana cannot create a reward without a verified provider record.
Can I use a VPN, proxy, emulator, or shared device?
No. Do not mask your location, automate activity, share an account, or use a device configuration intended to bypass provider checks. A household or shared connection may also trigger review, so each person must follow the provider’s device and profile rules.
How do payouts work?
When your available balance and account meet the displayed requirements, submit a request from the Withdraw page. The amount is reserved while the request is reviewed. A payout is complete only after the external transfer is confirmed.
Are rewards guaranteed income or an investment?
No. Rewards are promotional incentives. Weekly Solana does not promise a particular number of offers, reward amount, approval rate, or earnings level, and the service is not an investment product.
How do I reset my password?
Use the “Lost your password?” link on the Login screen. WordPress sends a time-limited reset link to the email address registered to the account. Weekly Solana staff should never ask you to send your password by email or support message.